Going for a massage or other therapy for the first time at a new place can sometimes feel a little daunting. We want your therapy to be as relaxing and beneficial as possible, so let us put your mind at ease and answer many of your questions below. If there's anything that we haven't covered, please contact us with your questions. 

Before your massage:

  • Drink plenty of water
  • Don't eat directly beforehand
  • Arrive at least ten minutes early so that you're not rushing and are feeling relaxed before your session starts
  • Relax in the waiting area until Jen comes to meet you and takes you to the therapy room 
  • Contact us before your appointment if you have a fever, skin irritations or if you are trying to stabilise your medication. It may be best to postpone your massage until you're feeling better 

At the start of your first massage:

  • We'll quickly run through your health history to make sure you get the best out of your session. We'll discuss your:
    • medical conditions/allergies
    • areas of concern
    • drugs/medication
    • level of pain and discomfort
    • what helps reduce pain and what worsens it
    • other professional treatments sought (physio/osteo/doctor)
    • We'll ask you to provide your contact information and sign our privacy/consent and disclosure form
  • We'll outline what will happen during your massage and discuss the areas you wish to have treated
  • We'll leave the room so you can undress to your underwear (bras off for women) and make yourself comfortable lying down on the massage table covered with the towel provided.  We'll knock before re-entering the room
  • If you are planning to have a chair massage in a public place (such as your office), then you won't need to remove your clothing. If your having your chair massage in a more private location then you're welcome to remove your upper clothes

During your massage:

  • You will always be covered by a towel, but if you are cold then please let us know and we can provide more cover. Your genitals and breasts will never be exposed.
  • Let us know at any time if you do not want an area to be touched or if you would like to stop at any stage
  • Your massage can take place in peace, or we can play some relaxing back ground music for you, just let us know what you'd prefer
  • If you have any discomfort, or if a technique is too much/strong let us know and we'll use less pressure

How to get the best out of your massage:

  • Relax
  • Be open and communicate if something doesn't feel right
  • Breath;: even through sensitive areas, to release the blood through them and free up muscles
  • If you can't relax let us know so we can adjust our techniques
  • Sometimes you may be given some small exerices to help with particular areas of pain

At the end of your session:

Be sure to rehydrate by drinking plenty of water at the end of your session. You may feel tired and drowsy afterwards, and your muscles may be tender a day or two after your massage.  This is normal and nothing to worry about. If you are coming for cupping there may be some bruising occuring, this is also normal and part of the process.